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Amandeep Singh

Co-Founder @ The Waffle Street | Franchise Management

Sahibzada Ajit Singh Nagar, Punjab
Joined 30 December 2024
16 Followers
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Summary

Experienced Service Delivery Manager with a demonstrated history of working in the education industry. Skilled in Customer Service, Academic Deligence... Read More

Skills

waffles
pancakes
chocolate
sweet
Learning
Teaching

Experiences

17 years 3 months
  1. The Waffle Street
    The Waffle Street
    Aug 2023 - Current
    Co-Founder at The Waffle Street
    Building YumSlice Hospitality LLP which includes The Waffle Street, Sizzle Rush and Crispy Belgian Waffles
  2. TutorEye
    TutorEye
    Dec 2020 - Aug 2023
    Head Academics & Partnerships
    • Analyze complex business needs presented by departments, and develop and help implement solutions. Explain Academic Solutions to senior management through presentation and advocacy. • Manage, direct, and assign priorities and personnel to major projects to ensure the achievement of the organisational and departmental goals and objectives. • Devise, develop, evaluate, implement, and maintain systems of Academic controls, emergency and backup procedures • Hiring Inhouse & Freelancer/Contegency tutors & Tutoring organisations • Manage a team of Academic Managers, Data Miners, Content Researchers, Tele Callers • Regular Auditing and Budgeting for new Projects & Facilitate Actionalble Audit Insights • Help Marketing, SEO teams with general and sepecific content pieces • Engage with Academic Experts and help setup positive academic culture
  3. XSEED Education
    XSEED Education
    Dec 2018 - Aug 2020
    Regional Education Coach | North-West
    • Manage 270+ Schools across J&K, Punjab, Chandigarh, Haryana, Delhi NCR and Rajasthan. • Hiring, Leading and Mentoring Sr. ECs and ECs (Education Coaches) for the region. • Lead the region in terms of Academic Rigor and facilitate internal training etc. on Content and Implementation • Monitor on-going School Support, Refresher Training, Teacher Interaction & Demonstration, Parent Interaction & Demonstration, Class Observation, and Content Support. • Complete Training and Delivery life cycle including but not limited to Academics and General Management.
  4. GEMS Education
    GEMS Education
    Apr 2018 - Aug 2018
    Professional Development Manager | Pan India
    • Manage GEMS Schools for Teacher’s Professional Development. • Implementation & Training of Blended Learning & M-Learning. • Build and Implement GEMS e-Learning Portal. • Implementation & Training of Innovation Lab. • Provide Teacher Training on Mark Books & Automated Report Generation. • Training on Blooms Taxonomy. • e-Learning Content Development • Class Observation for Blended Learning etc
  5. Pearson
    Pearson
    May 2013 - Apr 2018
    North India Head │ Service Delivery
    • Manage Schools across J&K, Punjab, Chandigarh, Haryana, Delhi NCR, Rajasthan, MP-CG, Mumbai and Parts of North East (Nagaland, Assam, Manipur). • Demonstration & Training of various Labs, LMS (In-Class and App), Books and Assessments. • Provide Teacher Training on Science LABS including Concept Simulations (Educational Simulations), Interactive Board and use of Digital Content integrated in Books and Assessments. • Provide Ongoing School Support, Refresher Training, Teacher’s Interaction & Demonstration, Parent Interaction & Demonstration, Class Observation, and Content Support. • Managing a team of ARM (Academic Relationship Managers), their training, deployment to various schools and Travel and Academic Strategies. • POC for Teachers and School Management. Involvement in Content development through direct reviewing, particularly in Robotics, Science and Computers.
  6. Mexus Education Pvt
    Mexus Education Pvt
    Mar 2008 - Dec 2010
    Academic Manager
    • Manage 40+ Schools across Rajasthan for proving Academic e-learning Training to teachers and ensuring maximum usage of the digital content in the School. • Demonstrating and Imparting Sound Knowledge of K-12 Industry. • Providing Teacher Training on English Edge, Beatrix (Math’s Tools) and PhET Simulations (Science Simulations), RF Assessment, Concept Simulations (Educational Toys), Interactive Board and use of Digital Content. • Providing Ongoing School Support, Refresher Training, Teacher’s Interaction (One-to-One), Class Observation, and Content Support. • Managing a team of Resource coordinators, their training, deployment to various Schools, Recruitment. • SPOC for Teachers and School Management. Involvement in Content development through Resource coordinators and Content Gap filling and supporting Resource coordinators for Content Mapping. • Coordinating with Parents, Teachers, Management and the company for smoother flow of information and being a single point of contact for any queries in the region with TAT of under 48 hrs or less. • Training coordinators and creating of warriors who can take ownership and defend our stand of vision and values

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