Jagriti Shreya

Skills

Experiences

1. 

   Predict Growth

   Jan 2023 - Current

   Founder
2. 

   Perx Technologies

   Sep 2021 - Nov 2022

   Business Strategy Lead

   Spearheading Perx PLG GTM Implementing Enterprise SaaS Pricing Model changes Driving Strategic Partnerships for Product Marketing Designing self-serve product packages Designing User Onboarding experience for self-serve version Perx 3.0 Implementing GTM & MVP launch strategy Driving key product strategy initiatives through Business Intelligence Implementing the Pragmatic Framework as part of the core Product Management team
3. 

   Deskera

   Jul 2016 - May 2020

   Customer Success Lead

   An excellent experience of being a conduit between end customers & the product in itself. Served as a link between the market's demand and the product's capabilities and its path to advancement, enabling the development of successful business plans. Team Management – Vertical Lead for Customer Success across SEA leading a diverse team of over 35 headcount Spearheaded onsite and offsite team recruitment & onboarding Designed & implemented a unified project tracking system within the global teams Led key enterprise SaaS projects with ARR over 300K each Delegated projects and key accounts to PMs & CSMs Supervised end to end project management and post go live services Developed & successfully implemented an efficient & digitised communication structure between sales, product and customer service teams, setting the business for success Designed and enabled Product Training Resources and Train the Trainer Programs Spearheaded business partnership onboarding and training programme Product Strategy and Management – Collaborated with the leadership and engineering team to design the feature roadmap for self-serve SaaS model launch (PLG version) Analysed product performance data to precisely prioritise feature roadmap using Solutions Matrix Contributed to Product innovation through Business Intelligence Executed the strategic planning for the MVP launch from the frontlines Implemented RACI framework across team projects Designed the pricing strategy for the self-serve model through market research, data analysis and product launch trials Key contributor in decision making towards sprint planning, ticket prioritisation and change request feasibility (using Agile Methodologies) Scrum certified CSPO
4. 

   Deskera

   Dec 2015 - Jun 2016

   Product Manager

   Designed Product Wireframes Launched MVP in SEA region Developed Product Roadmap and release schedules using Agile Methodologies Analysed new feature requests and prioritised ticket planning & release Successfully designed and supervised UATs for key accounts with over 150K in ARR