I change how the world sees our product, and how we see the world through Sharpener.
- Built a solid top-notch ed-tech product. Focussing on engagement and retention, eyeing stable growth over blind revenue chasing.
- Fueled 100% annual YoY growth using organic mediums
- Launched 4 products, each a disruptor in its segment.
- Achieved a 12-week retention of 77%, the highest in the ed-tech industry.
Directi
Jan 2021 - Apr 2023
Product Manager
Titan, the flagship email product for B2B.
- 42% increased NPS score of Titan,
- 21% increase in engagement of Inbox features
Launched Neo, a B2C email and website suite. Here, I worked on:
- Feature and website design
- A/B testing on marketing, pricing, and growth strategies.
123Stores
Sep 2020 - Jan 2021
Product Manager
Improved automation of Returns and Warehousing:
- Automated 98% of returns and replacement processing.
- Introduced dynamic pricing which reduced warehouse load by 41% and generated $11,000 of additional revenue every month.
Worked on automation of Customer Service for the organization which led to:
- 82% reduction in agent intervention
- 31% improvement in feedbacks
123Stores
Apr 2019 - Sep 2020
Associate Product Manager
Setup internal tools for customer service and analytical dashboards to track the right metrics for the team.
Futures First
Jul 2018 - Apr 2019
Market Analyst
Worked on creating automated strategies for the US and European financial markets
- Automated 11% of the trades
- Created strategies for monthly transactions of $10,000.
Education
Vellore Institute of Technology
Jun 2014 - May 2018
Bachelor of Technology - BTech
COURSE
Portfolio
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