Mohiz M.

Skills

Experiences

1. 

   Merchant

   Mar 2022 - Current

   Head of Business Operations - Strategic Supply Chain Leader

   • Monitored budget and utilized operational resources. • Monitored office workflow and administrative processes to keep operations running smoothly. • Achieved team goals through formalized training plans, coaching, and performance management. • Defined, implemented, and revised operational policies and guidelines. • Oversaw day-to-day production activities in accordance with business objectives. • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. • Monitored daily cash discrepancies, inventory shrinkage and drive-off. • Established and monitored quality assurance standards to achieve operational excellence. • Mentored and coached team members to foster productive and engaging work environment. • Analyzed customer feedback and identified areas for improvement to drive business success. • Managed purchasing, sales, marketing and customer account operations efficiently.
2. 

   Merchant

   Mar 2022 - Current

   Head of Project Management - Agile Methodology Expert

   • Managed projects from procurement to commission. • Developed and initiated projects, managed costs, and monitored performance. • Met project deadlines without sacrificing build quality or workplace safety. • Achieved project deadlines by coordinating with contractors to manage performance. • Coordinated with cross-functional teams to resolve project issues and mitigate risks. • Coordinated material procurement and required services for projects within budget requirements. • Developed and implemented strategic project plans to meet business objectives. • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines. • Monitored project progress, identifed risks and took corrective action as needed. • Sourced, vetted and managed vendors needed to accomplish project goals.
3. 

   MS Trading

   Sep 2015 - Feb 2021

   Marketing Operations Manager - Data Analytics and Automation Strategist

   • Set, enforced, and optimized internal policies to maintain responsiveness to demands. • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow. • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines. • Increased profit by streamlining operations. • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services. • Developed and implemented strategies to maximize customer satisfaction.
4. 

   Bafte - The Sleep Store

   Feb 2014 - Jun 2015

   Sales Operations Executive - CRM Implementation and Management Specialist

   • Researched sales opportunities and possible leads to exceed sales goals and increase profits. • Achieved sales goals and service targets by cultivating and securing new customer relationships. • Analyzed past sales data and team performance to develop realistic sales goals. • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
5. 

   Wockhardt

   Feb 2012 - Dec 2013

   Territory Manager - Strategic Account Development Specialist

   • Communicated regularly with regional, and strategic managers for daily support and strategic planning for accounts. • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction. • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals. • Implemented promotions and marketing campaigns to increase territory sales and brand awareness. • Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.

Education

1. 

   Maharaja Krishnakumarsinhji Bhavnagar University

   Jan 2016 - Jan 2018

   Master’s Degree

   Human Resources Development
2. University

   Jan 2010 - Jan 2012

   Post Graduate Diploma in Business Management

   Marketing
3. University

   Jan 2006 - Jan 2009

   Bachelor of Business Administration (BBA)

   Marketing