Organocaps

Experiences

1. 

   NxtWave

   May 2024 - Mar 2025

   Salesforce Admin

   Key Achievements & Impact: -> Designed and implemented a robust CRM solution for the Program Registration Expert (PRE) team, collaborating with cross-functional teams to implementing workflows leading to a 30% reduction in onboarding time and a 20% increase in conversion rates. -> Developed customized pipelines using Custom Objects, Relations, API integrations, and App Scripts to ease the Sheets-to-CRM data flows, ensuring seamless automation and data synchronization. -> Implemented critical API integrations for seamless communication between NBFC's & NxtWave that enhanced system functionality, improved efficiency by 20% and increased the disbursement rate of the PRE team by 40%. -> Built analytical dashboards leveraging CRM’s built-in features to empower the business teams with actionable insights, driving data-driven decision-making and improved operational efficiency.