Pankaj Kumar

Skills

Experiences

1. 

   Bizztm

   Mar 2022 - Feb 2024

   Supply Manager

   -Accountable for setting up entire metals supply operations vertical from scratch. -Handled a team of metals supply operation, demand operation, logistic operation, and central ops, -P&L maintenance for each of the processes under metals supply Operations. -Defined operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics. -Ensured Minimum customer rejection/PO Rejection of the metals products by formulating SOPs. -Devise mechanism and intelligence to retail category leaders on the performance of their area and customer complaints/feedback derived from these defects. -Define and Monitor Key Operation Metrics daily and identifying improvement areas by doing RCAs and taking corrective actions. -Daily Coordination with internal and external stakeholder to solve day to day operational issues. -Analyse repeat problems and solve them structurally with strong SOP and systems. -Define the short term and long-term targets around key metrics and building an execution structure around the same to achieve it.
2. 

   udaan.com

   Jun 2019 - Mar 2022

   state lead

   -Reported on updates to project specifications and progress. -Negotiated complex vendor agreements and built relationships across multiple commodities. -Managed vendor contracts and relationships through collaboration to maximize cost-effectiveness, optimize delivery schedules and maintain service standards. -Achieved optimal goals by executing negotiation strategies for prices and services. -Assessed vendor services for compliance with company policies. Observed packing operations to verify conformance to specifications. -Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
3. 

   ITC

   Nov 2013 - Jun 2019

   Team Leader

   -Mentored and guided employees to foster proper completion of assigned duties. -Built strong relationships with customers through positive attitude and attentive response. -Implemented new working processes to deliver multiple improvements. -Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values. -Assisted with new hire processing and existing training programs. -Implemented systems and procedures to increase sales.
4. 

   ICICI Bank

   May 2008 - May 2009

   Sales Executive

Education

1. 

   St. Mary's Inter College

   Apr 2010 - May 2012

   MBA

   COURSE