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Shivam Kapoor

10 Yrs in SaaS | 3 x Unicorns | Customer Success and Revenue Operations

Yelenahalli,India
Joined 04 January 2025
11 Followers
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Summary

Customer Success and Revenue Operations leader with 10 years in SaaS. Currently leading Customer Success at Quizizz(US K12 Edtech SaaS). Learnings a... Read More

Skills

SaaS

Experiences

9 years
  1. Quizizz
    Quizizz
    Oct 2023 - Current
    Senior Manager, Customer Success Team
    Leading Scaled Customer Success Function for a x -> 100 SaaS Product with a goal to empower teachers to motivate students!
  2. Time Doctor
    Time Doctor
    Oct 2021 - Oct 2023
    Lead, Revenue Operations
  3. Time Doctor
    Time Doctor
    Sep 2020 - Oct 2021
    Senior Customer Success Manager
  4. Gainsight
    Gainsight
    Dec 2019 - Oct 2020
    Senior Customer Success Manager
  5. Confidential
    Confidential
    Jul 2019 - Nov 2019
    Customer Success Consultant
    0-1 startup
  6. Freshworks
    Freshworks
    Jul 2018 - Jul 2018
    Customer Success Manager, Mid-Market
  7. Innovaccer
    Innovaccer
    Mar 2017 - Jul 2018
    Team Lead, Customer Success
  8. Innovaccer
    Innovaccer
    Jun 2016 - Apr 2017
    SDR, Inside Sales

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