Suryakiran Dharmarao Kalla

• Actively approach targeted business clients (telephone, email, social networks, event, Etc. • Managing multiple B to B market places such as Alibaba • Search for new client leads. • Manage relationships with existing customers. • Conduct market research (analyze competitors, efficiency of sales strategies, etc.)

Voice overed few chapters of Mahatma Gandhi

• Identify and secure potential clients by cold-calling, e-mailing or direct meeting. • Create and maintain positive client relationships to build business. • Work with sales team to identify opportunities for new markets and growth. • Perform up-selling and cross-selling of products to clients. • Develop and maintain sales records of sales meetings, sales calls, new sales, closed sales, follow-up activities, etc. • Evaluate and enhance current trade shows, conventions, and other marketing events to develop new opportunities. • Hire and train sales personnel in online sales and marketing skills. • Provide excellent customer service by addressing and resolving customer queries/issues in a timely manner.

•Lead and maximized ecommerce sales, and achieved goals and customer satisfaction levels. •Design and execute all features of roadmap for all equipments and strategic business units and prepare reports to be presented to key stakeholders and interpret all data in coordination with business leaders. •Administer all eBusiness activities and incorporate best practices in same to design effective strategies and assist internet team to implement all department strategy and analyze all information and recommend improvements to all customer processes. •Manage various internal data sources and web analytics tools to enhance customer experience and assist to increase web presence of company and monitor all websites and recommend changes required. •Develop and supervise all activities and plans for various ecommerce projects and coordinate with product development team to prepare an effective schedule for project and ensure compliance to same. •Analyze online experience of customer and recommend improvements to same and assess effectiveness of all key metrics and monitor all vendor service level agreement to ensure optimal quality of services to customer. •Coordinate with internal team and provide support to all online marketing strategies and prioritize projects and recommend ways to increase traffic to website with incorporation of best tools and assist to maximize revenue. •Prepare reports and maintain track of all activities on websites, perform tests and assist in all website conversation and recommend improvements in strategies to increase customer retention and design site content. •Supervise all newsletter performance and design various strategies to increase sales and monitor all performance reports on weekly basis and manage all new product launch calendar.